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HIE Privacy Notice

HIE PRIVACY NOTICE

Link to Online Services - change of address etc. http://www.thenorthlondonhealthcentre.co.uk/doitonline.aspx

WALK-IN FLU CLINICS 2019/2020  

Please help to protect yourself from developing this debilitating and sometimes fatal illness by attending one of these clinics

DATE                                                     TIME                       PATIENTS

Monday 18th November 2019             4pm-6pm               UNDER 65 yrs at risk groups ONLY &

                                                                                              OVER 65 years only

 

If you cannot make any of these walk in clinics, please ask at reception for an appointment with one of our nurses to have your Flu jab.

For more information about Flu Jab please see:

 https://www.nhs.uk/live-well/healthy-body/10-myths-about-flu-and-the-flu-vaccine/

Thank you for your attention

 

A further schedule will be published as soon as the dates are finalised.

 

New Sexual Health clinics in Enfield - go to

www.echoclinics.nhs.uk

or call 0208 887 4510

 

Need to see a GP in the evening or on the weekend?
Routine and urgent evening and weekend appointments with a GP or nurse are available for all Enfield patients at one of four GP hubs.

Appointments are available:

  • Monday to Friday: 6.30pm - 8pm
  • Weekends and public holidays: 8am - 8pm

To request an appointment speak to the practice reception staff or call 111 in the evenings or weekends when the practice is closed.

From Monday 1 July  03000 333 666 telephone will no longer be available.

GP Access Hubs Poster

 

Latest Primary Care Network information

PCN Updates

 

 

New Texting service "AccuRx"

The surgery has introduced a new text message service to inform you of results and other information relating to your healthcare.   Receiving this information by text frees up our phone lines and staff time and helps us communicate with our patients more proactively.  Please make sure that we hold the correct mobile number for you. 

For more information on text messaging consent please click this link 

https://www.thenorthlondonhealthcentre.co.uk/info.aspx?p=15

 

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The "NHS app" is now live please use this link to find out more:

https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/help-and-support/

The NHS App provides a simple and secure way for people to access a range of NHS services on their smartphone or tablet. To find out more copy and paste the attached link

https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/help-and-support/


Test results

To obtain your results please ring our reception Monday to Friday afternoon between 2 - 4 pm.

Casualty Attendance

Most Emergency problems can be very adequately managed by our practice and there should seldom be a need to go to A&E.  As you will see we have increased the number of hours that we are open and we offer two late night surgeries to help improve access.  You will also see that we have now developed a website that is packed full of useful health information that you may find useful when you are suffering from an illness. 

We always have appointments on the day available and we also discuss problems on the telephone if that is your preferred choice of consultation.

Out of Hours

If you are unwell in the evening, overnight, on a bank holiday or at the weekend and you are unable to wait to see your GP, please call the NHS Care Service on 111. Calls to 111 are free from landlines and mobiles.

Accessibility Statement for My Surgery Website

This website is run by My Surgery Website. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • the website is usable with Browsealoud.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • video streams do not have captions
  • website not accessible via a keyboard
  • colour contrast doesn’t meet 4.5:1 ratio

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquires@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquires@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquires@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Non Unique Elements

Not all elements on a page have a unique ID.This fails WCAG 2.1 success criterion 1.3.1 & 4.1.1 (Info and Relationships & Parsing).

We plan to make all elements unique by September 2020.

Input Fields

All input fields don’t have descriptions and role attributes. This fails WCAG 2.1 success criterion 1.3.1, 3.3.2, 4.1.2 (Info and Relationships, Label or Instruction & Name, Role,Value).

We plan a descriptions and role attributes to all input fields by September 2020.

Content not Included in Landmarks

Not all landmarks include content.This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

We plan to make all elements unique by September 2020.

Labels in Forms

Not all labels are connected to a form control.This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

We plan to make all elements unique by September 2020.

Form Elements are not Group

Not all form elements are grouped.This fails WCAG 2.1 success criterion 1.3.1 & 3.3.2 (Info and Relationships Label or Instructions).

We plan to add group elements by September 2020.

Colour Contrast

The default colour combinations fail to meet the 4.5:1 contrast ratio.This fails WCAG 2.1 success criterion 1.4.3 (Contrast).

We plan to add an ID by September 2020.

No Keyboard Shortcuts

The content is not accessible via a keyboard.This fails WCAG 2.1 success criterion 2.1.1 (Keyboard).

We plan to keyboard access by September 2020.

Webpage Titles

Not all pages have titles.This fails WCAG 2.1 success criterion 2.4.2 (Page Titled).

We plan to keyboard access by September 2020.

Focus on Elements

Not all elements are focused on highlight.This fails WCAG 2.1 success criterion 2.4.7 (Focus Visible).

We plan to keyboard access by September 2020.

Language of Page

Language of pages has not been set.This fails WCAG 2.1 success criterion 3.1.1 (Language of Page).

We plan to add group elements by September 2020.

Submit Actions

All Submit buttons don’t have the correct action type. This fails WCAG 2.1 success criterion 3.2.2 & 4.1.2 (On Input & Name, Role, Value).

We plan to correct the button types by September 2020.

Disproportionate burden

Alternative Tags for Images

Some images do not have a text alternative, so people using a screen reader can’t access the information. This fails WCAG 1.1 success criterion 1.1.1 (Non-text Content).

My Surgery Website is a content management system and don’t control the images added by end users.

Link Description

Not all external link descriptions specify the link destination. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose in Context).

My Surgery Website is a content management system and don’t control the content users add.

iFrame Descriptions Missing

Some iframes are missing the description. This fails WCAG 2.1 success criterion 4.1.2 (Name,Role,Value).

My Surgery Website is a content management system and don’t control the content provided via an iframe

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

My Surgery Website is a content management system and don’t control the content users add.

Content that’s not within the scope of the accessibility regulations

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

Links to Multiple Destinations

Dropdown menus have links to multiple destinations.This fails WCAG 2.1 success criterion 2.4.4 (Link of Purpose).

How we tested this website

This website was last tested on 27th September 2019. The test was carried out My Surgery Website. We tested the site using the Chrome extension application ‘Site Improver Accessibility Checker’. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 27th September 2019. It was last updated on 27th September 2019.

 
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