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Advice in your region:

England | Scotland | Wales | Northern Ireland | Ireland

Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for very limited purposes:

shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
travelling for work purposes, but only where you cannot work from home

Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

There is separate advice about staying at home if:

Symptoms and what to do

Do not leave your home if you have either:

a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

Only call 111 if you cannot get help online.

Important - Call 111 for advice if you're worried about a baby or child.

If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999.

Do not delay getting help if you're worried. Trust your instincts.

Help the NHS respond to coronavirus

Use the quick NHS coronavirus status checker to tell us about your current experience of the virus.

This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people.

Read general information such as:

The North London
Health Centre
Broomfield Avenue
Palmers Green, N13 4JJ
Tel: 020 8886 3631

Noticeboard

THE GP SURGERY WILL BE OPEN FOR TELEPHONE CONSULTATIONS ON GOOD FRIDAY THE 10TH APRIL 2020 FROM 8.00-18.30 AND EASTER BANK HOLIDAY MONDAY 13TH APRIL 2020 FROM 8.00 TO 18.30PM - PLEASE DO NOT ATTEND THE SURGERY UNLESS THE GP HAS ASKED YOU TO ATTEND

Further updates https://www.nhs.uk/conditions/coronavirus-covid-19/

https://111.nhs.uk/isolation-note/

Important!

We are now in the delay phase of our response to COVID-19. This entails significant changes to how we identify and manage potential cases of COVID-19.

1. From today the public are being advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have:
a. A new continuous cough OR
b. High temperature (of 37.8 degrees centigrade or higher)
2. The geographic element of the case definition has now been removed. Travel and contact history are no longer important for diagnosis, which is on the basis of symptoms alone. If people who have travelled do not have symptoms they do not need to stay at home, regardless of their travel history.

Individuals should stay at home (self-isolate) for 7 days from the onset of symptoms.

If more serious symptoms develop that they cannot manage at home they should firstly use NHS 111 online (https://111.nhs.uk/). People should only call NHS 111 if they cannot use the online 111 tool.

APPOINTMENTS:

Do not call the GP surgery unless you need to. The surgery phone lines are facing high demand. Please use the online 111 tools to try to self manage first or call the surgery for a telephone appointment with a doctor if it determines this is still necessary.

DO NOT ATTEND THE SURGERY UNLESS YOUR GP TELLS YOU TO DO SO

YOU NEED TO REGISTER for the NHS app ASAP! (https://www.nhs.uk/apps-library/nhs-app) to be able to book telephone consultations over the phone, request prescriptions and look at test results. The identification process can occur completely online and you do not need to come into the surgery to do this.

For patients that are unable to use these online tools, and all self care measures have been exhausted or your symptoms are worsening or you have a significant health concern, please call the surgery. All appointments have been switched to telephone/video consultations and only patients that really need to be seen face to face after being assessed on the phone by a clinician will be.

The practice will continue to have processes to ensure childhood immunisation and other essential care continues.

If you are seen at the surgery your clinician may need to wear gloves, gown and mask so do not be alarmed.

PRESCRIPTIONS:

If you have not been setup electronically with your pharmacist, you will be asked on the telephone for your nominated pharmacy so that your prescription can be sent electronically there.

NOTE: We cannot test for COVID 19.

Important links:

https://www.nhs.uk/conditions/coronavirus-covid-19/

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance

For the latest Covid-19 advice please visit www.nhs.uk. If you think you may have Covid-19, have travelled to an affected area - please do not go to a GP surgery, pharmacy or hospital. Use the NHS 111 online service at https://111.nhs.uk/covid-19 to find out what to do next

HIE Privacy Notice

HIE PRIVACY NOTICE

Link to Online Services - change of address etc. http://www.thenorthlondonhealthcentre.co.uk/doitonline.aspx

New Sexual Health clinics in Enfield - go to

www.echoclinics.nhs.uk

or call 0208 887 4510

Need to see a GP in the evening or on the weekend?
Routine and urgent evening and weekend appointments with a GP or nurse are available for all Enfield patients at one of four GP hubs.

Appointments are available:

Monday to Friday: 6.30pm - 8pm
Weekends and public holidays: 8am - 8pm

To request an appointment speak to the practice reception staff or call 111 in the evenings or weekends when the practice is closed.

From Monday 1 July 03000 333 666 telephone will no longer be available.

GP Access Hubs Poster

Latest Primary Care Network information

PCN Updates

New Texting service "AccuRx"

The surgery has introduced a new text message service to inform you of results and other information relating to your healthcare. Receiving this information by text frees up our phone lines and staff time and helps us communicate with our patients more proactively. Please make sure that we hold the correct mobile number for you.

For more information on text messaging consent please click this link

https://www.thenorthlondonhealthcentre.co.uk/info.aspx?p=15

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The "NHS app" is now live please use this link to find out more:

https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/help-and-support/

The NHS App provides a simple and secure way for people to access a range of NHS services on their smartphone or tablet. To find out more copy and paste the attached link

https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/help-and-support/

Test results

To obtain your results please ring our reception Monday to Friday afternoon between 2 - 4 pm.

Casualty Attendance

Most Emergency problems can be very adequately managed by our practice and there should seldom be a need to go to A&E. As you will see we have increased the number of hours that we are open and we offer two late night surgeries to help improve access. You will also see that we have now developed a website that is packed full of useful health information that you may find useful when you are suffering from an illness.

We always have appointments on the day available and we also discuss problems on the telephone if that is your preferred choice of consultation.

Out of Hours

If you are unwell in the evening, overnight, on a bank holiday or at the weekend and you are unable to wait to see your GP, please call the NHS Care Service on 111. Calls to 111 are free from landlines and mobiles.

Clinics & Services

Test Results

Private Services

Where you can have Blood test

Find...

Clinics & Services

Essential Medical Services
Child Health Surveillance
Childhood Immunisations
Cervical Cytology Screening (smear test)
Contraception
Minor Surgery (including joint injections and mole removals)
Maternity Medical Services
Vaccinations and Immunisations, including flu vaccinations and travel immunisations
Health Promotion
Counselling: by doctor’s referral
Dietician’s clinics: by doctor’s referral
Family Planning: make an appointment with any of the doctors in normal surgery time.
Antenatal & Postnatal Care alternating between GP & Midwife
Hypertension,Asthma and Diabetes: our Practice Nurse holds regular clinics and aims to review all patients suffering from the above conditions at least once a year. If you would like to book an appointment please let the Nurse know. If you receive an invitation letter for a clinic, please make an appointment as soon as possible to have your health checks.

Test Results

To obtain your results ring our reception any afternoon between 14:00 and 16:00

This gives the practice time to check results received overnight or in the morning. They are then passed to the doctor for review at the end of morning surgery.

Please note: To protect patients’ confidentiality, results will only be given by telephone to the patient in person.

If you have difficulties using the phone you can nominate someone to take information for you. Just let us know in writing the name and telephone number of the person you wish to us to contact.

Please check that the results are back before attending your follow-up appointment.

Private Services

Certain services such as private sick certificates, medical reports, passport applications and private letters are not covered by the NHS and a charge will be made for them.

Private GP Consultation available

A private consultation is available at the cost of £80 for patients not registered as NHS patients..

The London Aesthetic Clinic

Botox and Fillers Treatment.
Enquire at reception.

Download our Botox leaflet

Counselling & Psychotherapy

We provide NHS counselling and psychotherapy services and we are home to
The North London Counselling and Psychotherapy Centre, a private psychotherapy service offering short-term and long-term therapy.

Therapy can help with a broad range of issues and difficulties including: Anxiety, depression, low self-esteem, trauma, relationships, parenting, career management, anger, addiction, fears and phobias, bereavement and loss, body image, gender and identity issues and isolation.

For further information email:
info@thenorthlondonpsychotherapycentre.co.uk or visit

http://www.thenorthlondonpsychotherapycentre.co.uk/

Chiropody/Podiatry/Reflexology

Self-referral: ask your doctor or reception for details.

There are a selection of leaflets from the podiatrist below

An introduction to foot care

Foot Care and Diabetes

A Guide to Athlete's Foot and Fungal Nails

Care and Treatment of Verucas

Toenail Correction

Foot care in the nursing home

Reflexology

For further information view website: www.tiptoefootcare.com

Osteopathy

Self-referral: ask your doctor or reception for details.

For information about Osteopathy services, see our brochure

Osteopathy at TNLHC

There are selection of leaflet from Osteopathy

Introduction to Osteopathy

Osteopathy and Back pain

Osteopathy and Sports injuries

Accupuncture

Self referral: ask your doctor or reception for details.

Or phone M.Flynn on 07737735529

For further information view website:

http://www.acupuncture.org.uk/

Blood test

At the Surgery We offer limited blood test appointments at the surgery please call to reception for more information

Local sites You can book for a blood test locally either online or via telephone:

The Phlebotomy call centre For NMH telephone number: 020 8887 2143
(M-F 8.30am -4.30pm)

Chase Farm blood test website or 020 8375 1471 (M-F 9am to 4.45pm)

Barnet blood test website or 0208 216 4394 (M-F 9am to 4.45pm)

Finchley Memorial Hospital 0208 349 7460 (M-F 7am to 3pm)

Edgware blood test website or 0208 732 6899 (M-F 9am to 4.45pm)

For Children under 10 an appointment must be booked at the hospital via telephone;

Barnet 0208 216 5201, Chase Farm 0208 375 1471, Edgware 0208 732 6331

XRay

Xray investigations are walk-in appointments which do not require an appointment. Please present with your form to the designated sites listed on the form.

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