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Noticeboard

THE GP SURGERY WILL BE OPEN FOR TELEPHONE CONSULTATIONS ON GOOD FRIDAY THE 10TH APRIL 2020 FROM 8.00-18.30 AND EASTER BANK HOLIDAY MONDAY 13TH APRIL 2020 FROM 8.00 TO 18.30PM  - PLEASE DO NOT ATTEND THE SURGERY UNLESS THE GP HAS ASKED YOU TO ATTEND

Further updates https://www.nhs.uk/conditions/coronavirus-covid-19/

https://111.nhs.uk/isolation-note/

Important!

We are now in the delay phase of our response to COVID-19. This entails significant changes to how we identify and manage potential cases of COVID-19.

  • 1. From today the public are being advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have:

  • a. A new continuous cough OR

  • b. High temperature (of 37.8 degrees centigrade or higher)

  • 2. The geographic element of the case definition has now been removed. Travel and contact history are no longer important for diagnosis, which is on the basis of symptoms alone. If people who have travelled do not have symptoms they do not need to stay at home, regardless of their travel history.

Individuals should stay at home (self-isolate) for 7 days from the onset of symptoms.

If more serious symptoms develop that they cannot manage at home they should firstly use NHS 111 online (https://111.nhs.uk/). People should only call NHS 111 if they cannot use the online 111 tool.


APPOINTMENTS:

Do not call the GP surgery unless you need to. The surgery phone lines are facing high demand. Please use the online 111 tools to try to self manage first or call the surgery for a telephone appointment with a doctor if it determines this is still necessary.

DO NOT ATTEND THE SURGERY UNLESS YOUR GP TELLS YOU TO DO SO

YOU NEED TO REGISTER for the NHS app ASAP! (https://www.nhs.uk/apps-library/nhs-app) to be able to book telephone consultations over the phone, request prescriptions and look at test results. The identification process can occur completely online and you do not need to come into the surgery to do this.

For patients that are unable to use these online tools, and all self care measures have been exhausted or your symptoms are worsening or you have a significant health concern, please call the surgery. All appointments have been switched to telephone/video consultations and only patients that really need to be seen face to face after being assessed on the phone by a clinician will be.

The practice will continue to have processes to ensure childhood immunisation and other essential care continues.

If you are seen at the surgery your clinician may need to wear gloves, gown and mask so do not be alarmed.


PRESCRIPTIONS:

If you have not been setup electronically with your pharmacist, you will be asked on the telephone for your nominated pharmacy so that your prescription can be sent electronically there. 

NOTE: We cannot test for COVID 19.

Important links:

https://www.nhs.uk/conditions/coronavirus-covid-19/

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance

For the latest Covid-19 advice please visit www.nhs.uk. If you think you may have Covid-19, have travelled to an affected area - please do not go to a GP surgery, pharmacy or hospital. Use the NHS 111 online service at https://111.nhs.uk/covid-19 to find out what to do next

 

HIE Privacy Notice

HIE PRIVACY NOTICE

Link to Online Services - change of address etc. http://www.thenorthlondonhealthcentre.co.uk/doitonline.aspx

 

New Sexual Health clinics in Enfield - go to

www.echoclinics.nhs.uk

or call 0208 887 4510

 

Need to see a GP in the evening or on the weekend?
Routine and urgent evening and weekend appointments with a GP or nurse are available for all Enfield patients at one of four GP hubs.

Appointments are available:

  • Monday to Friday: 6.30pm - 8pm
  • Weekends and public holidays: 8am - 8pm

To request an appointment speak to the practice reception staff or call 111 in the evenings or weekends when the practice is closed.

From Monday 1 July  03000 333 666 telephone will no longer be available.

GP Access Hubs Poster

 

Latest Primary Care Network information

PCN Updates

 

 

New Texting service "AccuRx"

The surgery has introduced a new text message service to inform you of results and other information relating to your healthcare.   Receiving this information by text frees up our phone lines and staff time and helps us communicate with our patients more proactively.  Please make sure that we hold the correct mobile number for you. 

For more information on text messaging consent please click this link 

https://www.thenorthlondonhealthcentre.co.uk/info.aspx?p=15

 

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The "NHS app" is now live please use this link to find out more:

https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/help-and-support/

The NHS App provides a simple and secure way for people to access a range of NHS services on their smartphone or tablet. To find out more copy and paste the attached link

https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/help-and-support/


Test results

To obtain your results please ring our reception Monday to Friday afternoon between 2 - 4 pm.

Casualty Attendance

Most Emergency problems can be very adequately managed by our practice and there should seldom be a need to go to A&E.  As you will see we have increased the number of hours that we are open and we offer two late night surgeries to help improve access.  You will also see that we have now developed a website that is packed full of useful health information that you may find useful when you are suffering from an illness. 

We always have appointments on the day available and we also discuss problems on the telephone if that is your preferred choice of consultation.

Out of Hours

If you are unwell in the evening, overnight, on a bank holiday or at the weekend and you are unable to wait to see your GP, please call the NHS Care Service on 111. Calls to 111 are free from landlines and mobiles.

Welcome to

The North London Health Centre Online

Five doctors, two training doctors and three practice nurses are based at the surgery and care for the practice population of  more than 8600 patients.

Other health professionals such as District nurses, Community Matrons and McMillan nurses are attached to the surgery and work closely with the doctors to provide patients with a comprehensive, high quality service.

 We aim to provide a high standard of medical care in a friendly and professional manner.  You can help us achieve our aim by reading this guide and following the suggestions made to ensure that appropriate services can be provided when you most need them.


 Access for patients with special needs 

The practice premises has access routes suitable for patients using wheelchairs or walking aids.All clinical rooms are accessible and we have a lift to the first floor..  One of the patients’ toilets, located on the ground floor, is fully equipped for wheelchair users.

Patient Online Access

GP online services (Patient Access) allow you to access a range of services via your computer or mobile. Once you have signed up, you will be able to:

  • book or cancel appointments online with a GP or nurse
  • renew or order repeat prescriptions online
  • view full GP health records, including information about medication, allergies, vaccinations, previous illnesses and test results

To register, you will need to visit the surgery to get a Pin Number to use Patient Access. Please bring a photo ID with you

For more information click on Patient (Emis) Access under Further Information

New Patient Access website FAQs

Your health, your way

Your NHS guide to long-term conditions and self care

When will I feel better leaflet

For more information go to: http://www.nhs.uk/Planners/Yourhealth/Pages/self-care-week-2015.aspx

NHS Go - Developed by young people for young people

Health information and advice for young people in London http://www.nhsgo.uk/

 Need to see a GP in the evening or on the weekend?

Appointments are available from 6.30pm to 8pm Monday to Friday and 8am to 8pm weekends and bank holidays for all patients registered with an Enfield GP practice. 

You can book an appointment with a GP or practice nurse at any one of the following primary care access hubs:

Check below for details:

GP access hub location and opening times

Monday – Friday 6.30pm-8pm

Saturday 8am-8pm

Sunday

8am-8pm

Evergreen Primary Care Centre

1 Smythe Close

Edmonton N9 0TW

 

✔

✔

✔

Carlton House Surgery

28 Tenniswood Road,

Enfield EN1 3LL

 

✔

✔

✔

The Woodberry Practice

1 Woodberry Avenue,

Winchmore Hill N21 3LE

 

✔

✔

✘

Eagle House Surgery

291 High Street,

Enfield EN3 4DN

 

✘

 ✔

 ✔

*Please note From Tuesday 1st October, walk in services will no longer be available

Booking is easy, either:

  • Contact your GP practice in the usual way and ask for a weekday evening or if you require a weekend appointment or over the bank holiday call NHS 111. 

    For more information about services available, please click here 

Primary care access service and other alternative services to A&E

NHS Sympton checker link  https://www.nhs.uk/conditions/   

https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-out-of-hours-services/

https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/when-to-go-to-ae/

https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/when-to-call-999/

Sharing Your Records

In some circumstances, healthcare staff share information about your treatment and care to help improve the services we offer and the care we provide to everyone.
The type of information shared and how it is shared is controlled by law and strict confidentiality rules.
If you do not want your information shared outside the GP practice, please notify the surgery in writing. For more information see Care Data under further information.

New GDPR Surgery Privacy Notice

Private services

We also offer a range of private services not covered by the NHS, to find out more click here for private services tab.

Online Repeat Prescriptions and Appointments Booking and Cancellation.

Learn More....

(Site updated 06/04/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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