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CHANGES TO PRESCRIPTION REQUESTS

From the 1st of March, 2021 Practice will no longer accept paper prescription requests.

To request a prescription from 1st of March 2021 please:

1.Send us an e-mail to enfccg.prescriptionstnlhc@nhs.net  stating your full name and the medicine you wish to request.

2.Request medicine from your nominated pharmacy.

3.Request your prescription using patient online access.

From the 1^st of March 2021 the practice will no longer accept paper prescription requests, in order to prevent the spread of the virus, protect patients, employees and to take part towards environmental sustainability. You will be able to request you prescriptions online, by contacting your nominated pharmacy or sending an e-mail directly to the surgery to enfccg.prescriptionstnlhc@nhs.net. It will take 48 working hours to process your request.

 Covid -19 update

Covid-19 vaccination

The NHS is continuing to prioritise vaccinating those people who experts have agreed will benefit from it the most – specifically those aged 65 and over and 18-65 age group with underlying health conditions, people who live and work in care homes, health and social care workers, and those who are clinically extremely vulnerable.

If you are aged 70 and over and haven’t had your first dose yet, please come forward now and make an appointment at nhs.uk/covidvaccination, or by phoning 119 if you can’t use the internet.

The NHS will also be following up directly with the remaining people in this group by phone and letter, particularly those on the Shielded Patients List – if that is you and you haven’t been written to, you can contact your GP.

NHS staff are doing an incredible job to deliver the largest vaccination programme in our history but we need the public to play their part too:

• please don’t contact the NHS to seek a vaccine unless you are in the above groups, we will contact you when it is the right time
• when we do contact you, please attend your booked appointments at exactly the time you’re asked to so that we can avoid queues in this cold weather
• and whether you have had your vaccine or not, please continue to follow all the guidance in place to control the virus and save lives.

Further information is available from the North Central London Clinical Commissioning Group.

Clinical guidance on second doses

We understand that some people may be anxious about the second dose of the Covid-19 vaccine being delayed.

Following a review of clinical evidence and latest public health data, the Joint Committee on Vaccination and Immunisation and the UK Chief Medical Officers updated guidance for the NHS on the second dose for both vaccines, meaning they can be safely offered up to 12 weeks apart.

This decision will allow us to get the maximum benefit for the most people in the shortest possible time and will help save lives.

Getting both doses remains important so we would urge people to be patient and you will be contacted for the second vaccine appointment 12 weeks apart from your first vaccination at the right time.

Our reception team are not able to book second vaccine appointments.

Welcome to

The North London Health Centre Online

Five doctors, two training doctors and three practice nurses are based at the surgery and care for the practice population of more than 8600 patients.

Other health professionals such as District Nurses, Community Matrons and McMillan nurses are attached to the surgery and work closely with the doctors to provide patients with a comprehensive, high-quality service.

 We aim to provide a high standard of medical care in a friendly and professional manner.  You can help us achieve our aim by reading this guide and following the suggestions made to ensure that appropriate services can be provided when you most need them.

E Consult

You are now able to consult with your GP online via e consult, please note that this will replace all online bookings.

Please click on the video for further information Introductory video for patients: https://www.youtube.com/watch?v=tbg1AhkmZkU

In order to help us cope with the Coronavirus crisis, we have now introduced an e-Consult online service that will be the main route of access to our GP services.

eConsults are filled in online and can be done at any time, day or night, and even on the weekend. No more waiting on the phone line and no rush to call at certain times!

If you are not able to use the eConsult website through lack of access or disability, please do call our receptionist who will be able to complete the eConsult for you over the telephone.

Click the link below to get started: 

https://thenorthlondonhc.webgp.com

ACCURX

During this time your GP may need to consult with you via Accurx Video message click the link below to see how this works

https://support.accurx.com/en/articles/3790662-my-gp-has-sent-me-a-video-link

https://www.youtube.com/watch?v=DI2rvhcAaIw&app=desktop

NHS App 

To find out more click the link below

 https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/

 Access for patients with special needs 

The practice premises have access routes suitable for patients using wheelchairs or walking aids. All clinical rooms are accessible and we have a lift to the first floor.  One of the patients’ toilets, located on the ground floor, is fully equipped for wheelchair users.

Patient Online Access

GP online services (Patient Access) allow you to access a range of services via your computer or mobile. Once you have signed up, you will be able to:

• renew or order repeat prescriptions online (48 hours turnaround time)
• view full GP health records, including information about medication, allergies, vaccinations, previous illnesses and test results

To register, you will need to visit the surgery to get a Pin Number to use Patient Access. Please bring a photo ID with you

For more information click on Patient (Emis) Access under Further Information

New Patient Access website FAQs

Your health, your way

Your NHS guide to long-term conditions and self-care

When will I feel better leaflet

For more information go to http://www.nhs.uk/Planners/Yourhealth/Pages/self-care-week-2015.aspx

NHS Go - Developed by young people for young people

Need to see a GP in the evening or on the weekend?

Appointments are available from 6.30 pm to 8 pm Monday to Friday and 8 am to 8 pm at weekends and bank holidays for all patients registered with an Enfield GP practice. 

You can book an appointment with a GP or practise nurse at any one of the following primary care access hubs:

Check below for details:

Booking is easy, either:

• Contact your GP practice in the usual way and ask for a weekday evening or if you require a weekend appointment or over the bank holiday call NHS 111. 

  For more information about services available, please click here 

Primary care access service and other alternative services to A&E

NHS Symptom checker link  https://www.nhs.uk/conditions/   

https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-out-of-hours-services/

https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/when-to-go-to-ae/

https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/when-to-call-999/

Sharing Your Records

In some circumstances, healthcare staff share information about your treatment and care to help improve the services we offer and the care we provide to everyone.
The type of information shared and how it is shared is controlled by law and strict confidentiality rules.
If you do not want your information shared outside the GP practice, please notify the surgery in writing. For more information see Care Data under further information.

New GDPR Surgery Privacy Notice

Private services

We also offer a range of private services not covered by the NHS, to find out more click here for the private services tab.

Online Repeat Prescriptions and Appointments Booking and Cancellation.

Learn More....