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KOOTH online digital counselling service for 11-18 year olds – updated materials

New updated materials are now available for Kooth, the online digital counselling service for 11-18 year olds in Enfield, which went live on 1 April 2020.  Please see attached poster and step by step guide on how to sign up to Kooth.

There are no referrals or waiting lists. Young people can access this service anonymously by signing onto the Kooth site​. Kooth provides unique out of office hours’ provision and is open 7 days per week, 365 days a year from noon until 10pm weekdays and from 6pm until 10pm on Saturday and Sundays, with reduced cover Christmas Day, New Year’s Eve, New Year’s Day and Bank Holidays. Kooth provides added value with moderated, scheduled forums to facilitate peer led support and self-help articles (many written by service users) to provide self-help support. 

Immunising your child during Covid-19

The surgery is still open for essential medical care such as immunisations and appointments count as an important medical reason to leave your home. Immunisations help to protect your baby from disease and it’s really important that the vaccines and boosters are given in a timely manner even in the current pandemic. Please contact the surgery if you would like to discuss any concerns with our clinician.

Guidance on supporting children and young peoples mental health during Covid -19

 https://www.gov.uk/government/publications/covid-19-guidance-on-supporting-children-and-young-peoples-mental-health-and-wellbeing/guidance-for-parents-and-carers-on-supporting-children-and-young-peoples-mental-health-and-wellbeing-during-the-coronavirus-covid-19-outbreak


Face Coverings

All patients attending the surgery for appointments with GP or Nurses will be required to wear a face covering. Hand sanitizer to be used on entering the surgery (provided) 

New patients

Our Practice is currently taking on new patients who live within our catchment area. Please select the new patients tab at the top of the website for more information.

Corona virus test

Please click the link below

https://www.nhs.uk/ask-for-a-coronavirus-test

Shielding patients

For patients that are shielding, we recommend to continue shielding until we provide a further update.

  • Covid-19

  • Use NHS 111 online (https://111.nhs.uk/). People should only call NHS 111 if they cannot use the online 111 tool.


APPOINTMENTS:

Do not call the GP surgery unless you need to. The surgery phone lines are facing high demand. Please use the online 111 tools to try to self manage first or call the surgery for a telephone appointment with a doctor if it determines this is still necessary.

DO NOT ATTEND THE SURGERY UNLESS YOUR GP TELLS YOU TO DO SO

YOU NEED TO REGISTER for the NHS app ASAP! (https://www.nhs.uk/apps-library/nhs-app) to be able to book telephone consultations over the phone, request prescriptions and look at test results. The identification process can occur completely online and you do not need to come into the surgery to do this.

For patients that are unable to use these online tools, and all self care measures have been exhausted or your symptoms are worsening or you have a significant health concern, please call the surgery. All appointments have been switched to telephone/video consultations and only patients that really need to be seen face to face after being assessed on the phone by a clinician will be.

The practice will continue to have processes to ensure childhood immunisation and other essential care continues.

If you are seen at the surgery your clinician may need to wear gloves, gown and mask so do not be alarmed.


PRESCRIPTIONS:

If you have not been setup electronically with your pharmacist, you will be asked on the telephone for your nominated pharmacy so that your prescription can be sent electronically there. 

NOTE: We cannot test for COVID 19.

Important links:

https://www.nhs.uk/conditions/coronavirus-covid-19/

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance

For the latest Covid-19 advice please visit www.nhs.uk. If you think you may have Covid-19, have travelled to an affected area - please do not go to a GP surgery, pharmacy or hospital. Use the NHS 111 online service at https://111.nhs.uk/covid-19 to find out what to do next

 

HIE Privacy Notice

HIE PRIVACY NOTICE

Link to Online Services - change of address etc. http://www.thenorthlondonhealthcentre.co.uk/doitonline.aspx

 

New Sexual Health clinics in Enfield - go to

www.echoclinics.nhs.uk

or call 0208 887 4510

 

Need to see a GP in the evening or on the weekend?
Routine and urgent evening and weekend appointments with a GP or nurse are available for all Enfield patients at one of four GP hubs.

Appointments are available:

  • Monday to Friday: 6.30pm - 8pm
  • Weekends and public holidays: 8am - 8pm

To request an appointment speak to the practice reception staff or call 111 in the evenings or weekends when the practice is closed.

From Monday 1 July  03000 333 666 telephone will no longer be available.

GP Access Hubs Poster

 

Latest Primary Care Network information

PCN Updates

 

 

New Texting service "AccuRx"

The surgery has introduced a new text message service to inform you of results and other information relating to your healthcare.   Receiving this information by text frees up our phone lines and staff time and helps us communicate with our patients more proactively.  Please make sure that we hold the correct mobile number for you. 

For more information on text messaging consent please click this link 

https://www.thenorthlondonhealthcentre.co.uk/info.aspx?p=15

 

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The "NHS app" is now live please use this link to find out more:

https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/help-and-support/

The NHS App provides a simple and secure way for people to access a range of NHS services on their smartphone or tablet. To find out more copy and paste the attached link

https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/help-and-support/


Test results

To obtain your results please ring our reception Monday to Friday afternoon between 2 - 4 pm.

Casualty Attendance

Most Emergency problems can be very adequately managed by our practice and there should seldom be a need to go to A&E.  As you will see we have increased the number of hours that we are open and we offer two late night surgeries to help improve access.  You will also see that we have now developed a website that is packed full of useful health information that you may find useful when you are suffering from an illness. 

We always have appointments on the day available and we also discuss problems on the telephone if that is your preferred choice of consultation.

Out of Hours

If you are unwell in the evening, overnight, on a bank holiday or at the weekend and you are unable to wait to see your GP, please call the NHS Care Service on 111. Calls to 111 are free from landlines and mobiles.

Summary Care Record

There is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had.

 

Why do I need a Summary Care Record?

Storing information in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.

This information could make a difference to how a doctor decides to care for you, for example which medicines they choose to prescribe for you.

Who can see it?

Only healthcare staff involved in your care can see your Summary Care Record. 

 

How do I know if I have one?

Over half of the population of England now have a Summary Care Record. You can find out whether Summary Care Records have come to your area by looking at our interactive map or by asking your GP

Do I have to have one?

No, it is not compulsory. If you choose to opt out of the scheme, then you will need to complete a form and bring it along to the surgery. You can use the form at the foot of this page.

More Information

For further information visit the NHS Care records website

Subscribe to the newsletterDownload the opt out form >>>>



 
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