We are now in the delay phase of our response to COVID-19. This entails significant changes to how we identify and manage potential cases of COVID-19.
1. From today the public are being advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have:
a. A new continuous cough OR
b. High temperature (of 37.8 degrees centigrade or higher)
2. The geographic element of the case definition has now been removed. Travel and contact history are no longer important for diagnosis, which is on the basis of symptoms alone. If people who have travelled do not have symptoms they do not need to stay at home, regardless of their travel history.
Individuals should stay at home (self-isolate) for 7 days from the onset of symptoms.
If more serious symptoms develop that they cannot manage at home they should firstly use NHS 111 online (https://111.nhs.uk/). People should only call NHS 111 if they cannot use the online 111 tool.
Do not call the GP surgery unless you need to. The surgery phone lines are facing high demand. Please use the online 111 tools to try to self manage first or call the surgery for a telephone appointment with a doctor if it determines this is still necessary.
From 16th March all currently booked and future consultation will be changed to telephone consultation. A GP will call you on the day of your booked appointment.
DO NOT ATTEND THE SURGERY UNLESS YOUR GP TELLS YOU TO DO SO
YOU NEED TO REGISTER for the NHS app ASAP! (https://www.nhs.uk/apps-library/nhs-app) to be able to book telephone consultations over the phone, request prescriptions and look at test results. The identification process can occur completely online and you do not need to come into the surgery to do this.
For patients that are unable to use these online tools, and all self care measures have been exhausted or your symptoms are worsening or you have a significant health concern, please call the surgery. All appointments have been switched to telephone/video consultations and only patients that really need to be seen face to face after being assessed on the phone by a clinician will be.
The practice will continue to have processes to ensure childhood immunisation and other essential care continues.
If you are seen at the surgery your clinician may need to wear gloves, gown and mask so do not be alarmed.
If you have not been setup electronically with your pharmacist, you will be asked on the telephone for your nominated pharmacy so that your prescription can be sent electronically there. When dropping off your prescriptions please complete a pharmacy nomination form (EPS). Our reception team will be aware of this.
NOTE: We cannot test for COVID 19.
NHS SYMPTON CHECKER
OUT OF HOURS
Need to see a GP in the evening or on the weekend?
Routine and urgent evening and weekend appointments with a GP or nurse are available for all Enfield patients at one of four GP hubs.
Appointments are available:
Monday to Friday: 6.30pm - 8pm
Weekends and public holidays: 8am - 8pm
To request an appointment speak to the practice reception staff or call 111 in the evenings or weekends when the practice is closed.
FLU VACCINATIONS 2020
Please help to protect yourself from developing this debilitating and sometimes fatal illness by attending one of these clinics
Please contact reception and ask for an appointment with one of our nurses to have your Flu jab.
For more information about Flu Jab please see:
Thank you for your attention
A further schedule will be published as soon as the dates are finalised.
PCN Update New Service Social Prescriber
" With effect from November 2019, we will be (are) offering a new Social Prescribing service to our patients. This initiative puts patients in touch with, and can help them access Organisations, individuals and facilities that provide assistance with issues such as : loneliness & isolation, low mood / anxiety, weight and fitness, drug & alcohol misuse, bereavement, money & debt management, housing problems, employment difficulties and many other issues and problems. Our newly appointed Social prescriber, Mrs Sacha Ray, will work closely with the local Council, Social Services, Public Health departments, Community and Voluntary services to ensure that patients are directed to the appropriate service(s) to support their wellbeing. If you would like to see our Social Prescriber, please ask your GP for a referral."